We went up to the Olympics for biking and paddle boarding. On the way up we stopped at one of those little motels, probably from the ‘50’s or ‘60’s that had a good review on TripAdvisor and to be honest, as long as it is clean I’m good. However the place was so nice and comfortable, we stayed there again on our way back to Colorado.
Thanks for the ideas and insight. Customer service is everything. Even mildly indifferent employees diminish the experience for brewery guests. Prompt greetings when people walk in and authentic thanks when they leave truly bookend the experience and make impressions.
It's a bit sad that basic courtesy and friendliness so easily set an operation apart from most others, but that is so. People remember primarily through feelings. Leave customers with a solid notion of who you are and what you value by how you treat them.
Thanks for the ideas and insight. Customer service is everything. Even mildly indifferent employees diminish the experience for brewery guests. Prompt greetings when people walk in and authentic thanks when they leave truly bookend the experience and make impressions.
It's a bit sad that basic courtesy and friendliness so easily set an operation apart from most others, but that is so. People remember primarily through feelings. Leave customers with a solid notion of who you are and what you value by how you treat them.